In most businesses, individuals are the foundation of the value offered to customers.  This is especially true for service businesses. Thus, in the service business, people are the key to success.   Service businesses should establish a thorough process to help them recruit and hire the best people they can.  However, accomplishing this is a lot easier [...]

Let’s start our series on Art of Being a Successful DBA by covering the art of good documentation.   Although the importance of a well thought out and detailed documentation library is blatanly obvious, creating documentation is the task most often postponed by an overworked DBA unit. Documenting processes, procedures and best practices is a task [...]

Step 4:  Mastering Your Paradox In this final step, you will develop strategies to help you reduce and eliminate bad stress from your life.  Stress has many short and long term negative connotations.  It has been shown to affect your mood, looks, intelligence, and immune system.  Stress has a big impact on relationships, wealth and [...]

Step 2:  Identify Your “Vital Few” BAD Stressors Now that you hopefully have a better understanding of the stress dynamics, we can move to the next step of identifying your “vital few” bad stressors.  In this phase you need to make a list of whom or what makes you most stressed most often.  Once you [...]

One of the benefits of my 20-year career (I think) is that most of the jobs I have held can be described as somewhat “unforgiving”, shall we say… What these jobs taught me is that I needed more than just technical expertise to become successful in my chosen profession. I quickly learned that becoming proficient [...]

IT Managers have one of the most stressful jobs.  As an IT Manager, learning to recognize, manage, mitigate and eliminate stress can make an immediate and significant difference in the quality of your life and on your ability to accomplish better and bigger things. The goal of this post is to help IT managers master [...]

Welcome! Thanks for taking the time to read our blog. Our goal with this blog is to engage IT Managers by providing them with unique, relevant, and timely  information (and ideas) that help them become more efficient and effective.  We hope you will find the content useful, and that you will remain engaged for a long [...]