“Once you get clarity regarding your role, you can proceed with much more comfort to examine all the pieces of the system that need improvement.”
and
“Fixing problems without dealing with the root cause does not fix them permanently.”

At the end of the day resolve is what one should really want, however short term solutions are just that short term. Long term solutions, while they may require more effort and focus on the front-end, are extremely beneficial long term. What better place to look for blame and resolve than within.