In my last post, I wrote about why we make decisions.  We do so because we have no choice.  Decisions are necessary to live, thrive and survive in this world. In this post, I will delve into what we decide and what kinds of things we decide on. The implication of most decisions we make [...]

We have no choice but to make decisions. Decision-making is a critical human endeavor. When you think about it, there is no life without decisions.  We make them from the moment we rise in the morning to the time we get back to sleep at night.  We have needs that we must meet and many [...]

We have learned in previous blogs that identifying what our customers expect from us is an absolute requirement in meeting their needs.   We probably won’t be meeting all of our customer’s expectations if we don’t have a firm understanding of what they are. We also know that each organization, group and individual user has their own [...]

Life is all about decisions.  We wake up and there we go — It’s decisions all the way to the end of the day.   What do I wear? What do I eat/drink?  How much do I eat/drink?  Do I drive or take the bus/train/etc.?  That is just to start!  We are constantly making decisions about [...]

If I had to choose one human frailty that has the biggest impact on our lives, it has to be follow-through, or lack of follow-through to be more precise.  We set goals and we don’t follow-through.  We make commitments and we don’t follow-through.  We make resolutions (every year) and we don’t follow-through.  It is a [...]