Archive for May, 2010

How We Decide – Blunders

This post is dedicated to the subject of blunders.  Since this is a post about how we decide, I will delve into a number of reasons why we make mistakes or blunders.  In preparation for this blog series on decision-making, I read a few articles and books.  One of them was a book written by [...]

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How We Decide – Biases

In this post, I will continue my discussion on how we make decisions.  I will specifically focus on a mechanism the human brain devised to help us deal with decision-making.  According to the Wikipedia definition, cognitive bias is a human tendency to draw incorrect conclusions in certain circumstances based on cognitive factors rather than evidence. [...]

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Root Cause Corrective Action Reports

The Perils of the IT Profession One of the common challenges that all technicians face, no matter what area of IT they work in, is the absolute attention to detail our profession demands. Switch a couple of characters in a script, forget to set your SID, set the wrong flag at the wrong time and [...]

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How We Decide

In my prior posts on the decision-making process, I described why decisions are made, what types of decisions we make, and when we make decisions.  In this post, I will delve into my theory of how decisions come to be. A Few Points Before I get into the nitty-gritty of the decision-making process, let me make [...]

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When Decisions are Made

Many factors influence at what point in time we make decisions.  Our circumstances, conditions, needs, wants, emotional state, knowledge, etc. play a role in the timing of our decisions.  The type of decision is another important factor.  Decisions can be categorized as critical (a decision with life or death or other BIG implications), Important, or [...]

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