Posts Tagged ‘Change Management’

The Importance of Communication and Customer Happiness – Part II

In this post, we will continue our discussion on effective communication skills and the role they play in our careers. This two-part blog entry is a somewhat lighthearted look at my own life’s lessons on effective communications (or lack thereof).   In future posts, we’ll look at different mechanisms we can use to communicate and coordinate [...]

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The Importance of Communication and Customer Happiness – Part I

As we all know, effective verbal and written communication is critical to the success of any business activity.   The more complex the activity or the more coordination that is required to complete a given task, the more important effective communications becomes.    There are very few tasks in the DBA profession that don’t require some level of coordination between [...]

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The Fuel of Change

This post is for individuals who are looking for ways to make change happen for themselves or others. In my experience, nothing fuels action to change more than a good reason.  If you want to energize yourself and/or others for change, especially difficult changes, spend significant effort indentifying the best and most compelling reasons for [...]

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The Art of Being a Successful DBA – Application Change Management Best Practices

Database administrators are ultimately responsible for guaranteeing the quality of their organization’s database environments. From protecting against unauthorized access to providing 24×7 availability – “the buck stops at the DBA Unit.” Although the database infrastructure (DB binaries, O/S, hardware) doesn’t change much, there is one component that usually changes a lot – the application. This [...]

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Make Change Happen Better and Faster

IT Managers face more change than most other management positions.  Thus, I suggest that making an effort to learn how to make change happen better and faster can be a big asset to IT Managers.  The best way I know to accomplish this is by learning to reduce or eliminate any/all resistance to change. On [...]

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