Ever look at a screen’s output and get that puckered feeling in the pit of your stomach? If you have been working in this profession for any amount of time, you know the feeling I’m talking about. The feeling that makes you think you would rather be living in Montana making woodcarvings at a roadside [...]

Human error accounts for a large percentage of the problems encountered in information technology.  There are plenty of opportunities to make mistakes in our business.  We are working with complex systems and large amounts of data.  With so much to do and so many distractions in our environment, it is almost impossible to operate without [...]