DB2 Database Platform Support

Remote DBA Experts’ DB2 Service Delivery Team supports all DB2 versions on ZOS and Linux/System Z or DB2 UDB on UNIX and Windows.  IBM's DB2 family of products has been a perennial favorite for many IT organizations. From multiple terabyte mainframe ZOS environments running hundreds of concurrent users to Windows-based DB2 UDB departmental applications, Remote DBA Experts has an entire team of specialists that possess a wealth of expertise in a variety of DB2 database environments.

• Full set of administrative services for DB2 on all supported platforms including ZOS, Linux/System Z, AIX and Windows
• Flexible offering allows customers  to take advantage of full or supplemental support packages
• Customers only pay for the services they need, when they need them
• Reduces overall  costs by leveraging Remote DBA Experts’ support architecture
• DB2 database monitoring services ensure your DB2 systems are highly available and high performance
• High quality service is guaranteed by fully customizable SLAs
• 24 X 7 Onshore Operation Center ensures continuous availability
• Actively administering hundreds of DB2 databases
• MM and ITIL Compliant Process and Procedure Library
• Experts dedicated to help customers maximize their DB2 database investment
  

DB2 ZOS
No other platform exemplifies this mission-critical status more than the IBM mainframe.   Remote DBA Experts understands that mainframe applications access large data stores, require high performance, high availability and need to be tightly secured.   Whether the operating system is MVS or Linux/System Z, our support experts can handle all of your mainframe DB2 support needs.   This includes:

• Performance monitoring and tuning
• BMC and CA third-party tools
• Security analysis and implementation
• Problem resolution
• Database reorganizations
• Backup and recovery
• Disaster recovery planning and implementation
• Logical database design
• SQL performance analysis and tuning

DB2 UDB on UNIX and Windows
Remote DBA Experts also offers world-class support for DB2 on AIX, UNIX and Windows.  Our services include:

• UNIX/AIX/LINUX shell scripting
• DB2 installations and upgrades
• Database and SQL performance monitoring and analysis
• Problem resolution
• Database reorganizations
• Backup and Recovery
• Disaster recovery planning and implementation
• Highly available architecture design
• Logical database design

Whether it's DB2 running on ZOS,  UNIX or Windows, our technicians have the skill sets to ensure that your environment is highly available, secure and running at peak performance.    

Support by the DB2 Experts
Since 1994, Remote DBA Experts has helped companies maximize their DB2 investments by keeping their databases tuned and running at peak efficiency. Our team of DB2 database experts have, on average, over two decades of relevant database experience. Our team makes the best use of DB2’s advanced database features and are proactive in their approach to managing your database environments. These focused efforts result in higher availability and reliability. The quality of our service is guaranteed through our standard or customer-defined Service Level Agreements (SLAs).

High Quality Environments Require Much More than Just High Quality DBAs
A high-quality database server environment that provides the performance and availability required by critical business applications requires much more than just good technicians.   Remote DBA Experts has refined and enhanced their technical support architecture to improve our ability support all variations of DB2 implementations.  Customers are able to leverage this support architecture to reduce the costs of support while improving support quality.   Internal personnel, onsite consultants and local consulting companies aren't able to offer an entire infrastructure dedicated to providing high quality operating system support.