The Unix/Linux
Support Experts

Unix/Linux Support

Over the last 10 years, Remote DBA Experts has created an operating system service delivery engine that is designed to help customers create server environments that are cost-effective, highly available and high performance.  Whether you are looking for supplemental support to free your internal staff for strategic projects, full outsourcing to reduce support costs or expert assistance with upgrades and migrations,  Remote DBA Experts will tailor a service package that meets your specific needs.

From initial system design to maintenance, tuning and monitoring, Remote DBA Experts provides a full suite of operating system support services.

• Support for all major UNIX/LINUX operating systems including IBM AIX, HP-UX, SUN and most major LINUX offerings
• Flexible offering allows customers  to take advantage of full or supplemental support packages
• Customers only pay for the services they need, when they need them
• Operating system monitoring packages ensure your UNIX/LINUX systems are highly available and high performance
• High quality service is guaranteed by fully customizable SLAs
• 24 X 7 Onshore Operation Center ensures continuous availability
• Specializing in UNIX/LINUX systems running database applications
• Actively administering dozens of UNIX/LINUX operating systems
• Specializing in cloud and VM based operating system implementations
• Expertise in space management, disaster recover analysis, security administration, migrations, upgrades/patches, tuning and performance

Operating System Support Provided by the Experts
Remote DBA Experts is often asked to assist new customers on projects that are experiencing issues. Because of these troubleshooting activities, we know what works and what doesn’t.  Our large customer base provides us with a wealth of experience in all of the operating system configurations and hardware combinations.

Reducing Support Costs While Improving the Quality of Support
A high-quality database server environment that provides the performance and availability required by critical business applications requires much more than just good technicians.   Remote DBA Experts has refined and enhanced their technical support architecture to improve our ability to monitor and support  a myriad of UNIX/LINUX hardware software combinations.  Customers are able to leverage this support architecture to reduce the costs of support while improving support quality.   Internal personnel, onsite consultants and local consulting companies aren't able to offer an entire infrastructure dedicated to providing high quality operating system support.